Relationship between patient satisfaction with nursing services and health awareness levels

Noran Mohammed Alghamdi (1), Nadyah Khalaf Safi Alanazi (1), Dalal Khalaf Safi Alanazi (1), Ghadeer Hemaidan Altalhi (1), Alanoud Salman Alshalawi (1), Ghadah Mousa Naseeb (1), Mona Awadh Alanazi (1), Fatimah Tuwaileh Almasoudi (1), Najla Awadh Sattam Alanazi (1), Amirah Oudah Alanazi (1), Zaina zaki Almohammed (1), Fatmah Ali Khrami (1), Bader Majed Alotaibi (1), Ilham Muhammad Albalawi (1), Ramzi Hasan Al hamad (1), Aseel Hasson Alhasson (1)
(1) Ministry Of Health, Saudi Arabia

Abstract

Patient satisfaction and health awareness are necessary pointers of quality healthcare, especially in nursing services where direct contact with patients is common. The study will examine the connection between patient satisfaction with nursing care and the degree of health awareness of patients. It also looks into the impacts of effective communication, empathy, cultural sensitivity, patient education and hospital environment in patient perceptions and health behaviors. Good health awareness helps patients to manage their health conditions, take prescription and do preventive measures, which increase patient satisfaction and confidence in nursing services. Health education programs and awareness campaigns conducted by the nurse are vital in enhancing patient knowledge, empowerment of self-management of chronic diseases, and proactive health behavior. The results also indicate that incorporating health literacy in nursing practice does not only enhance patient satisfaction, but also improves health outcomes. The Interplay between nursing services and patient health awareness is a vital understanding which is necessary to provide patient-centered care, enhance compliance to treatment, and create successful health promotion models.

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Authors

Noran Mohammed Alghamdi
Noraaoudramdan@gmail.com (Primary Contact)
Nadyah Khalaf Safi Alanazi
Dalal Khalaf Safi Alanazi
Ghadeer Hemaidan Altalhi
Alanoud Salman Alshalawi
Ghadah Mousa Naseeb
Mona Awadh Alanazi
Fatimah Tuwaileh Almasoudi
Najla Awadh Sattam Alanazi
Amirah Oudah Alanazi
Zaina zaki Almohammed
Fatmah Ali Khrami
Bader Majed Alotaibi
Ilham Muhammad Albalawi
Ramzi Hasan Al hamad
Aseel Hasson Alhasson
Alghamdi, N. M., Alanazi, N. K. S., Alanazi, D. K. S., Altalhi, G. H., Alshalawi, A. S., Naseeb, G. M., … Alhasson, A. H. (2025). Relationship between patient satisfaction with nursing services and health awareness levels. Saudi Journal of Medicine and Public Health, 2(2), 558–568. https://doi.org/10.64483/jmph-153

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