Workforce Crisis in Laboratory Medicine: Recruitment, Retention, and Burnout Prevention Strategies: A review of the underlying crisis in the lab workforce and innovative solutions to training

Majed Shayea Algahtani (1), Reem Saad AlTalal (2), Majed Mohammednoor Abunassif (3), Nahla Suliman Alturairi (2), Khalid Naif Alotaibi (1), Saeed Swead Abdullah Alqarni (4), Awatif Mohammed Abdulla Alattas (5), Shaima Adel Ibrahem Halawani (2), Wafa Mohammed Alshehri (6), Hind Aloumi (2)
(1) Healthy City Program,Ministry of Health, Saudi Arabia,
(2) Riyadh Regional Laboratory,Ministry of Health, Saudi Arabia,
(3) Regional Shared Services Laboratory in Riyadh,Ministry of Health, Saudi Arabia,
(4) King Saud Medical City,Ministry of Health, Saudi Arabia,
(5) Riyadh Regional Laboratory (RRL),Ministry of Health, Saudi Arabia,
(6) Ministry Of Health, Saudi Arabia

Abstract

Background: The global healthcare system is confronting a silent yet critical crisis within its laboratory medicine workforce. Long-standing challenges in recruitment and retention, compounded by systemic burnout among medical laboratory professionals, have been pushed to a breaking point by the COVID-19 pandemic. This crisis stems from multifaceted issues, including a lack of public visibility, non-competitive compensation, high educational barriers, and relentlessly increasing workloads.


Aim: This review aims to synthesize the current literature to delineate the causes and consequences of the laboratory workforce crisis and to critically evaluate evidence-based and innovative strategies for its revitalization.


Methods: A comprehensive analysis of the extant literature was conducted, drawing on a wide range of scholarly and professional sources to explore the interrelated challenges of recruitment, retention, and burnout. The review systematically examines the evidence supporting various interventions, from outreach and rebranding to organizational change and educational innovation.


Results: The findings reveal severe consequences, including high vacancy and turnover rates, a loss of institutional knowledge, and significant risks to patient safety. Burnout, fueled by chronic understaffing and a lack of support, is identified as a central driver of attrition. The analysis confirms the potential of targeted strategies, such as K-12 STEM outreach and social media branding for recruitment; competitive compensation and agile staffing for retention; and proactive organizational wellness culture and automation to combat burnout. Furthermore, innovative training approaches like competency-based education and simulation are shown to be crucial for building a sustainable future workforce.


Conclusion: A systemic and multi-stakeholder commitment is urgently required to address this crisis. The implementation of comprehensive strategies for recruitment, retention, and burnout prevention is essential to safeguard the foundational pillar of modern healthcare: a robust, resilient, and skilled laboratory medicine workforce.


 

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Authors

Majed Shayea Algahtani
Masalqahtani@moh.gov.sa (Primary Contact)
Reem Saad AlTalal
Majed Mohammednoor Abunassif
Nahla Suliman Alturairi
Khalid Naif Alotaibi
Saeed Swead Abdullah Alqarni
Awatif Mohammed Abdulla Alattas
Shaima Adel Ibrahem Halawani
Wafa Mohammed Alshehri
Hind Aloumi
Algahtani, M. S., AlTalal, R. S., Abunassif, M. M., Alturairi, N. S., Alotaibi, K. N., Alqarni, S. S. A., … Aloumi, H. (2024). Workforce Crisis in Laboratory Medicine: Recruitment, Retention, and Burnout Prevention Strategies: A review of the underlying crisis in the lab workforce and innovative solutions to training. Saudi Journal of Medicine and Public Health, 1(1), 420–427. https://doi.org/10.64483/jmph-143

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